Ensuring your Automatic Doors and Drive Thru Windows are safe and compliant
Expert Engineers
Nationwide
Our company provides expert Automatic Door Servicing to ensure your doors are always in top condition. From thorough Automatic Door Maintenance to prompt Automatic Door Repairs, we handle everything with precision and efficiency. Our dedicated auto door service ensures seamless operation, and with years of experience as a leading Automatic Door Company, we guarantee high-quality solutions tailored to your needs.
If you’re experiencing minor issues with your doors, we advise not leaving this and getting in touch straight away, as what may seem like a minor problem may turn into a bigger issue and more extensive damage, which can be more costly in the long run.
Servicedesk@next-doors.com
01322 663 106
Regular automatic door servicing is crucial for maintaining a safe, reliable, and fully compliant entrance, in accordance with UK regulations such as BS EN 16005. Just like any mechanical system, automatic sliding doors, swing doors, bi-parting doors, and mechanically operated sliding windows experience daily wear and tear that can lead to costly breakdowns if left unchecked. Routine maintenance and servicing help to identify potential faults early, extend the lifespan of the operator and components, and ensure smooth operation for staff, customers, and visitors.
More importantly, regular servicing reduces downtime, lowers the risk of sudden failures, and keeps your business legally compliant with health and safety standards, the Equality Act, and accessibility requirements. By investing in scheduled automatic door servicing, companies can improve energy efficiency, maintain security, and avoid expensive emergency repairs – making it a cost-effective and proactive approach to managing commercial entrances.
Mechanical doors, like any piece of moving mechanical equipment, fall under the 2008 Machinery Directive. This basically states that the machine (in this case, the automatic door) should be routinely maintained on an ongoing, frequent basis. So, to ensure you’re staying compliant, make sure to book in your annual service. If you’re situated in a busy environment, think about making it every 6 months instead of 12.
Even the highest-quality automatic doors need regular attention to ensure they remain safe, efficient, and compliant with UK standards such as BS EN16005. Because these entrances are used hundreds of times each day in busy commercial settings, wear and tear can develop quickly. Spotting the early warning signs of a problem and arranging professional automatic door servicing can save your business time, money, and potential safety risks. Common warning signs that your Automatic Door needs maintenance are:
Slow or Jerky Movement
If your automatic sliding doors or swing doors hesitate, shudder, or move unevenly, it could point to worn rollers, belt issues, or a lack of proper lubrication. Smooth, consistent motion is essential for both safety and accessibility.
Unusual Noises
Grinding, squeaking, or clicking sounds during opening or closing often indicate loose components, failing motors, or issues with the track. These noises won’t go away on their own and usually worsen if servicing is delayed.
Failure to Respond
Sensors that fail to detect movement or doors that only work intermittently suggest a calibration or electrical fault. For businesses, this creates not only inconvenience but also accessibility issues that may breach the Equality Act 2010.
Safety Concerns
Automatic doors that close too quickly, don’t stop when obstructed, or fail to reverse pose serious safety Hazards. Professional servicing ensures your entrances meet BS EN16005 safety compliance, protecting both users and your business from liability.
Poor Sealing and Energy Loss
If your doors are not closing flush, you may experience draughts and higher energy bills. Regular servicing of automatic doors helps maintain efficiency by checking gaskets, alignment, and closing speeds.
Frequent Breakdowns
Doors that regularly need call-outs or temporary fixes usually signal deeper mechanical or electrical issues. Preventive maintenance helps avoid disruptive failures and extends the lifespan of your investment.
Ignoring these issues not only increases the likelihood of costly emergency repairs but can also compromise safety, security, and compliance. A neglected door system may fail a building inspection, cause downtime in your operations, or even put staff and visitors at risk of injury. By arranging regular automatic door servicing with qualified engineers, you ensure your entrances remain reliable, accessible, and compliant with UK regulations.
We advise that Automatic Doors should be serviced at least once per year to ensure they are functioning safely and efficiently. For high traffic areas, we advise servicing every 6 months.
Common signs include slow or erratic movement, strange noises, doors not closing or opening fully, or sensor issues. You’ll also find error/ maintenance codes on your display unit, if you have one.
Yes, we offer Emergency Repair services to quickly address and minimise downtime for your business. Our engineers are available 24/7, 365 days a year.
Absolutely! Our services comply with BS EN 16005 safety standards, ensuring your doors meet all legal requirements for safety and accessibility.
We service all types of Automatic Doors, including sliding, swinging, and bi-parting doors, as well as custom configurations. Our engineers are varsly trained meaning we can work on many operating systems such as Record, Assa Abloy, Ditec, Dorma, Tormax, Blasi and Dortek automatic doors. We ensure that all of our engineers attending relevant training courses on a regular basis to stay up to date and to reain being the best at what they do.
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Our Automatic Door Services include a thorough inspection and maintenance of all components to ensure they meet safety and performance standards. This includes checking the door’s opening and closing mechanisms, sensors, control panels, and any associated safety devices. We also lubricate all of the moving parts, test for smooth operation, and adjust any settings for optimal performance within your environment. Additionally, the service involves ensuring compliance with UK regulations such as BS EN 16005 for safety in powered doors, confirming that the door functions reliably and safely for all users, including those with disabilities.
All accessible operator mountings fixings and moving parts are checked for wear and tightened if required.
General check and clean of the running track to ensure a smooth operation, belt tension adjusted as required.
The safety pocket door locking will be realigned if required as well as checked over for general wear and tear.
General cleansing will be completed for the whole mechanical side of your sliding door.
Should you wish the opening/closing speed, clear opening or sensor activation adjusted, our engineer can do that all within his visit.
A comprehensive report is written after our servicing concludes and will be sent to you within 24 hours of attendance, along with any advisories.
To arrange a survey or obtain a free quote, call us on 01322 663 106 or fill in the form below.
