Please note that we only work with the Commercial Sector.
What We Fix:
- Broken Automatic Doors
- Manual or Sliding Doors
- Drive-Thru Windows
- Unsecured Shop Fronts
- Fire Exit Doors
- All-Glass Doors
Whether it’s an automatic sliding door stuck open, a fire exit door that won’t close properly, or a damaged shopfront after a break-in, we know that downtime costs money. That’s why we carry a wide range of spare parts on our vans, helping us complete most repairs on the first visit – saving you both time and return labour costs.
Leading Door Specialists
24/7 Out-of-Hours Support
For customers who require a guaranteed out-of-hours response, we provide this alongside our maintenance contract, giving you:
- Access to our dedicated 24/7 emergency helpline
- Priority response from on-call engineers nationwide
- Full technical support by phone, plus on-site emergency visits
- Peace of mind knowing you’re covered at any time of day
Our service has been trusted by retailers, facility managers, schools, hospitals, and blue-chip companies who can’t afford downtime.
Areas That We Cover
We proudly serve customers nationwide, providing expert installations and services wherever needed. While we are equipped to travel across the country, we invite you to refer to the highlighted map shown to see our primary areas of work. This map showcases the regions where we have established a strong presence, allowing us to deliver timely and efficient service tailored to your specific needs.
Please hover over the areas highlighted to see our primary areas of work.
Common Automatic Door Issues
Automatic Doors, while convenient and efficient, can occasionally encounter issues that affect their functionality. Regular inspections and maintenance can help prevent these problems, but it’s important to be aware of common faults that may arise. Addressing these issues early on can save time, reduce repair costs, and minimise downtime. Some of the most frequent automatic door problems include:
- Failure to fully open or close – This can result from sensor misalignment, a faulty motor, or power supply interruptions.
- Slow or uneven movement – Worn-out components, motor issues, or problems with the control system can cause sluggish or erratic door operation.
- Noisy operation – Rattling, squeaking, or grinding sounds often point to issues with the tracks, rollers, or motor components.
- Sensor detection issues – A malfunctioning sensor may cause the door to stay closed when it should open or remain open when it should close.
- Electrical malfunctions – Power disruptions or wiring problems can lead to a door becoming inoperable or behaving unpredictably.
- Door stuck in a semi-open position – This might be caused by an obstruction, improper calibration, or mechanical wear.
Frequently Asked Questions
We offer 24/7 dispatch for our door engineers, ensuring we’re available whenever you need us. Our response times vary based on the time of day and day of the week. For weekdays during regular hours, we provide standard rates, while out-of-hours, weekends, and bank holidays may incur different rates due to the extended availability. Rest assured, whether it’s a routine repair or an emergency, our team is ready to respond quickly to minimise any disruption to your operations.
We handle emergency repairs for a wide range of commercial doors, including automatic sliding doors, swing doors, fire doors, steel doors, and more. If you’re unsure whether we can assist, contact us, and we’ll confirm if we can meet your needs.
Yes, if a full repair isn’t possible immediately, our engineers will do their best to leave you with a working system to ensure safety and functionality as well as providing you with security for overnight locking.
When you call or email, please provide as much detail about the type of door or operator as possible, as well as the issue you’re experiencing. Common details such as the site address and urgency level are also required.
What People Say About Us
Check out our verified Google Reviews from our valued clients.
Leading Door Specialists
EXPERT DOOR SPECIALISTS
Although we specialise in Automatic Doors, our expertise extends to all types of doors, including manual and Fire Rated options. Whether you’re facing an emergency situation or require routine maintenance and repairs, our skilled engineers are here to help. From resolving urgent issues to addressing non-emergency needs, we offer comprehensive support to ensure all your doors remain in top working condition.
Areas That We Cover
We proudly serve customers nationwide, providing expert installations and services wherever needed. While we are equipped to travel across the country, we tend to see our primary areas of work are in London, Kent, Essex, Surrey and Sussex. After years of relationship building, we have established a strong presence in these areas, allowing us to deliver timely and efficient service tailored to your specific needs.
Emergency Commercial Door Repairs We Cover
When a door breaks down in a commercial setting, the impact can be immediate – lost revenue, security risks, compliance issues, and frustrated staff or customers. That’s why our team of accredited engineers are available for fast, nationwide call-outs across the UK. We cover every type of door system found in the commercial sector, from high-street shopfronts to hospitals, schools, and government buildings.
Automatic Sliding Door Emergencies
Automatic sliding doors are one of the most common types of entrances for shops, offices, hospitals, and transport hubs – and when they fail, business can grind to a halt. Our engineers are experienced with all major automatic door operators (including Record, Dorma, Besam, Geze, and Tormax) and carry a wide stock of sensors, rollers, belts, and control boards on their vans.
Typical issues we repair on emergency call-outs include:
- Doors failing to open or close fully
- Stuck or jammed doors blocking access
- Slow or uneven operation caused by motor or track faults
- Sensor failures leave doors unsafe or unresponsive
We aim for a first-time fix wherever possible, minimising downtime and disruption to your business.
Swing Door Breakdowns
Swing doors are widely used across commercial spaces, either manual or automatic, and are often connected to access control systems. Failures can lead to bottlenecks, security risks, and accessibility issues. Our engineers are trained to quickly diagnose and repair both manual swing doors (hinges, locks, closers) and automatic swing doors (operators, sensors, controllers).
Every repair we carry out meets BS EN 16005 safety standards for powdered doors, ensuring your entrances are not only operational but also fully compliant with UK regulations.
Fire Exit & Emergency Door Failures
Fire doors and emergency exits are critical to building safety. A malfunction – whether the door won’t close, won’t open, or the panic hardware has failed – can leave you exposed to serious compliance and safety risks. We provide urgent call-outs to make sure fire exits and emergency routes are safe, operational, and legally compliant.
Typical issues we attend include:
- Faulty panic bars or crash bars
- Doors not latching or closing properly
- Damaged hinges or warped door leaves
- Fire exits jammed or blocked after impact damage
Shopfront & Security Door Damage
Shopfronts and commercial security doors are highly vulnerable to forced entry, vandalism, and accidental impact. A damaged door not only affects your business image but also leaves your premises exposed.
We cover aluminium, steel, and glass shopfront doors, with replacement locks, closers, pivots, and glazing units available to restore security quickly.
Drive-Thru & Serving Window Issues
Fast-food restaurants, pharmacies, and hospitality venues rely heavily on serving windows and drive-thru systems. If these fail, it can lead to immediate loss of revenue and long queues for customers. Our engineers are available 24/7 to carry out urgent repairs on sliding and bi-parting serving windows, ensuring your service is restored without delay.
Get A Free Quote!
To arrange a survey or obtain a free quote, call us on 01322 663 106 or fill in the form below.
Common Automatic Door Issues
Automatic Doors, while convenient and efficient, can occasionally encounter issues that affect their functionality. Regular inspections and maintenance can help prevent these problems, but it’s important to be aware of common faults that may arise. Addressing these issues early on can save time, reduce repair costs, and minimise downtime. Some of the most frequent automatic door problems include:
- Failure to fully open or close – This can result from sensor misalignment, a faulty motor, or power supply interruptions.
- Slow or uneven movement – Worn-out components, motor issues, or problems with the control system can cause sluggish or erratic door operation.
- Noisy operation – Rattling, squeaking, or grinding sounds often point to issues with the tracks, rollers, or motor components.
- Sensor detection issues – A malfunctioning sensor may cause the door to stay closed when it should open or remain open when it should close.
- Electrical malfunctions – Power disruptions or wiring problems can lead to a door becoming inoperable or behaving unpredictably.
- Door stuck in a semi-open position – This might be caused by an obstruction, improper calibration, or mechanical wear.
